All returns and exchanges must be made within fourteen days of delivery. Please call for a Return Authorization number. No returns or exchanges will be accepted without prior authorization. Shipping charges are non-refundable. Return shipping must be pre-paid by the customer.
All merchandise must be in "un-used" condition. Any shrink-wrapped products must be returned Unopened. Skimboards must be in "out-of-box" condition. Please do not attempt to return any item that has been used (including on carpeting).
If it turns out that that the board shows ANY sign of use, the board will be returned to you at your expense and no further actions will be taken.